Business phone systems
Professional communications from anywhere
Nextgen Solutions designs and supports cloud phone systems that connect office, remote and mobile employees through one flexible communications platform.
Voice simplified
A phone system built around how customers reach you
Business calling should remain professional whether employees work at a desk, from home or across several locations.
We help define call flow, extensions, business hours, auto attendants, queues and continuity requirements before recommending a solution.
Nextgen can also coordinate the network, internet service and Microsoft environment that your communication platform relies on.
Communication capabilities
More than dial tone
Available features depend on the selected platform, devices and plan.
Call routing
Route callers by department, schedule, location or employee availability.
Desk and mobile options
Connect employees through compatible desk phones, desktop applications and mobile applications.
Voicemail and messaging
Support voicemail-to-email, messaging and presence features where available.
Queues and reporting
Improve visibility for teams handling customer calls with queue and reporting capabilities.
Multiple locations
Use a consistent calling experience and extension plan across offices.
Number porting
Coordinate approved number transfers, device configuration and call-flow testing.
Designed before deployment
Call flow is a business process
Still need faxing?
Keep essential fax workflows with Nextgen Hosted Fax.
Phone system questions
Frequently asked questions
Can we keep our existing numbers?
In many cases, eligible numbers can be ported. We verify portability and documentation before scheduling the transition.
Can remote employees use the system?
Yes. Compatible applications and devices can extend business calling to remote and mobile users.
Will phones work during an internet outage?
Cloud calling depends on connectivity. We can discuss forwarding, mobile applications, secondary connections and continuity options.
Voice simplified
Give customers a better way to reach your business.
Tell us about your users, locations, numbers and calling challenges.